The directors and owners of 3AAA announce the departure of Gary Redmonds with effect from 31st July. This follows a review of the business and its future direction. We wish to place on record our appreciation for the work done by Gary in the formative years in establishing 3AAA and latterly NITP and wish Gary all the best in the future.
Apprentices put business alongside ethics19/07/2011 A new breed of estate agent is rapidly helping to overturn the negative stereotype that has dampened the reputation of our industry for years. However, they also exhibit a strong business ethic. This is the view of the Bloom Apprenticeship Academy for Estate and Letting Agents who train up to 400 young sales and letting agents each year. One of the first tasks the apprentices are set on their intensive 6-month course is to list the key attributes they believe that estate agents should exhibit. The results are impressive. The attributes that are typically described include: returning calls promptly, good eye contact, well-presented, sincere advice, high integrity, tell the truth, listen, empathise, ethical, considerate, organised, patient, helpful, respectful, punctual, well-informed, reliable and trustworthy. These seem to be a far cry from the arrogant approach typified by some estate agents. Bloom MD, Greg Morrall, said “It is great to see that our modern apprentices, unprompted, consistently hold in high regard the very attributes demanded by today’s home-moving public. They are not only a credit to us, but also to their sponsoring employers, from whom we regularly hear excellent reports. We are of course careful whom we choose to accept onto the apprenticeship scheme, and this is a great example of how apprenticeships can be used to prompt a culture-shift from the bottom up, which is, in some people’s view, years overdue! “Interestingly, apprentices also take a business-like view of agency and see themselves not just as customer-focused, but also as profit generators. In their list of attributes, apprentices also regularly suggest words and phrases such as proactive, tenacious, hard-working, progressive, and hungry-for-success. Of course, agency employers really notice when their government-funded new recruits immediately demonstrate a degree of commerciality more usually associated with business stakeholders than school-leavers! Notes to editors: Bloom Apprenticeship Ltd is a government-funded dynamic vocational training and accreditation organisation specialising in selecting, training, supporting and placing hand-picked apprentices into progressive estate and letting agency businesses. Communications Contact for further information: Richard Rawlings T: 07773 770 319 E:richard@bloombi.co.uk www.bloombi.co.uk. |