Digital Marketing Trainer / Mentor

As the Digital Marketing Trainer / Mentor based in our Central Region, you will be responsible for a caseload of Apprentices at allocated sites in the local area. You will also be responsible for the in house Academy delivery and workplace delivery of the qualification as specified. You will also look after the ongoing learning and progression of the Apprentice whilst on the Programme.

At 3aaa we are committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all our employees to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references and any other statutory checks that are required for the post

All applicants require a full clean driving license and have their own transport.

Role Summary
An exciting opportunity exists within 3aaa’s Central delivery team, for an individual with strong marketing skills and industry to be responsible for training/mentoring a caseload of apprentices at the allocated site/s. You will be responsible for the in-house academy delivery and workplace delivery of the qualification as specified. You will also be responsible for the ongoing learning and progression of the apprentice whilst on the programme. A highly organised person with attention to detail, you should be passionate about marketing and digital marketing, with an appetite for passing on knowledge and supporting apprentices.

About the Role
This is a diverse role and no day will be the same. Your time will be split and managed according to priorities, involving training in the classroom in a wide range of subject areas including social media, coding, Google Analytics and copywriting. You will also go out visiting apprentices in the workplace and completing learning and development reviews to track the learner’s progress against the qualification aims. Other responsibilities include lesson planning, assessing portfolio evidence and providing feedback to the apprentice, writing assessment plans and preparing for workplace visits, and welcoming new learners and employers onboard. This is a very varied role ideal for someone with excellent organisational, communication and people skills.

Key Tasks and Accountabilities
People
-To act in the best interests of our customers whether they are our apprentices, their employers or the organisations that fund work-based learning.
-To actively support apprentices within the academy and the workplace, associated with the marketing programmes, ensuring apprentices follow the agreed programme and schedule.
-To mentor apprentices in line with the marketing programme standards and offer support and guidance from the start of the programme to finish, along with professional skills required for the workplace.

Quality
-To focus on how delivering an excellent apprenticeship experience for apprentices and their employers, monitoring progress at the academy and in the workplace.
-To manage the apprentice journey, dealing with any disciplinary and classroom management issues, taking registers and reporting absence.
-To maintain appropriate tracking systems and procedures relating to quality, compliance, management and assessment for the academies

Contracts
-To maintain 90% retention and timely completion of apprentices.
-To ensure relevant paper work is used and completed correctly, ensuring that all the compliance and process requirements of funding partners and the academy are met in full.

Commercial
-To ensure your own skill sets are kept up to date and relevant, attending training courses to further your personal development and knowledge, completing a minimum of 30 hours CPD per annum.
-To perform any ad-hoc duties that the company considers reasonable, and to be mindful of both personal safety and the safety of apprentices and colleagues.

Key Outcomes to be Measured (KPI’s)
Primary KPIs
-Timely Achievers to be above 85%, with an Observation of Teaching, Learning and Assessment to be Grade 2 or above.
-To have a low IQA risk banding, and to ensure documentation related to SFA and awarding body audit requirements are 100% accurate and in learning evidence (ILE) is captured every calendar month
-To create an engaging and productive learning environment for all apprentices

Secondary KPIs
-No more than 5% out of funded apprentices within current caseload
-To conduct the minimum amount of workplace visits within the company expectations
-No more than ‘X’% of apprentices at risk (with RAG status RED)

Team KPIs
-A 6-week apprentice retention rate of 90% or above, with no more than 5% of apprentices on a break in learning
-Apprentice satisfaction rate of 95% or above, and an employer satisfaction rate of 98% or above
-50% of Apprentices progress onto a higher apprenticeship

Qualifications and Knowledge
Essential
-Minimum of 3 years’ experience of work in a marketing / digital marketing environment
-Minimum of a Level 4 qualification in a marketing, advertising, business or similar qualification
-Experience of mentoring/coaching in a professional environment
-Passionate about marketing / digital marketing
-To hold (or pass) an Enhanced CRB check

Desirable
-Experience of training and delivery in a marketing / digital marketing environment
-Training / mentoring / assessing experience in further education
-Knowledge of the FE Sector and funded programmes
-Level 6 qualification in marketing, advertising or business or similar qualification (BA Marketing, CIM Level 6 or equivalent).
-PTLLS or CTLLS qualified, or willing to work towards
-A1 qualified, or willing to work towards

Skills and Qualities
·Strong partnership working to drive our success
·Good understanding and application of team work
·Highly organised and excellent time management
·Hardworking and willing to take responsibility and accountability
·Highest levels of integrity and honesty
·Ability to relate to young people
·Positive mental, can do attitude
·Good communicator